Written on: February 28, 2022

Troubleshooting Tips When You Lose Your Heat

You May Get Your Heat Back on Your Own

furnace troubleshooting connecticutHere is a review of what to look for in case your heating oil system suddenly stops working one night.

Westmore Provides 24-hour Emergency Heating Service for Our Customers

If you have not been able to figure out why you lost your heat, please call us for service. Note: for a faster response, call us, do not email. Once we have determined that a service call is required, we will get someone to your home as soon as possible. Our goal is to keep our customers warm and comfortable throughout the heating season–whether outdoor temperatures are “normal” or in the single digits.

If you have a sudden breakdown and you are a Westmore customer, you can rely on us to be there to get you warm and comfortable again. For extra peace of mind, consider enrolling in one of our service plans.

Avoid Run-outs

Running out of oil is a common reason people lose their heat. To avoid this happening to you, ask us about our free automatic delivery service. This is a proven method that allows us to manage your fuel supply, freeing you up to handle other important household tasks during the heating season. Here is how it works.

Our computer system tracks how much fuel your home will typically use based on how cold it is outside. We will deliver fuel automatically to you, usually when your oil tank gets to be one-quarter full. The result: minimal chance of a run-out, no more calling for a delivery and no more monitoring your fuel levels on your own.

There is no need to schedule and wait for deliveries, and you’ll avoid the expense and hassle of having your system tested and primed for restart—something that is required after a run-out. There is no extra charge to be on an automatic delivery schedule.

Contact Us

A secure supply, ultra clean-burning B20 Bioheat® fuel and a superior service department are among the attributes that make Westmore Fuel stand out. We provide B20 Bioheat fuel and service to Darien, Greenwich, Stamford and nearby communities in Connecticut. We also deliver our B20 Bioheat® fuel and service to New York communities, including Port Chester, Mount Kisco, New Rochelle and White Plains.

Feel free to contact us to learn more about Westmore Fuel, a company built around its customers.